Dear PayPal User,

Thank you for using PayPal.

Fire Fox requires both Cookies and Scripts to be enabled.

We were recently contacted by the administrator of the website you were

attempting to pay. I was told that the screen you were on looped back each

time you tried to submit your information. Most likely you will need to

enable your cookies on your browser or set them to allow PayPal cookies.

Your web browser must be configured to accept "cookies" to access most

secure web sites, including PayPal. Below are instructions on how to

enable cookies for various browsers. If your browser is not listed below,

we recommend consulting the Help section of your browser.

If your Internet Explorer browser is version 5.5 and earlier:

1. From the Tools menu, click on "Internet Options".

2. Select the "Security" tab and click on the "Custom Level" button.

3. There will be a section labeled "Cookies".

4. Please make sure that both types are enabled, and click "OK".

5. Go to www.paypal.com and log into your account.

If your Internet Explorer browser is version 6.0:

1. Open your Internet Explorer browser.

2. Click on the "Tools" button located at the top of the browser and select "Internet Options".

3. Click on the "Privacy" tab located at the top of the window.

4. Click on the "Edit" button located near the bottom of the window.

5. On the line provided, type www.paypal.com and click "Allow".

6. Click on "OK" to exit all screens and log into your PayPal Account.

If you are using Windows XP:

1. Go to the "Start" button in the lower left-hand corner of your computer screen.

2. Select "Settings" and then "Control Panel".

3. In Control Panel open the "Network and Internet Connections" then click on "Internet Options"

4. Click on the "Privacy" tab.

5. Click on the "Advanced" button.

6. Check the check box that says "Override automatic cookie handling".

7. Check the box that says "Always allow session cookies".

8. Click okay and close the "Internet Options" windows.

9. Go to www.paypal.com and log into your account.

To accept cookies using Netscape in Windows:

1. Click on "Edit" from the top bar.

2. Select "Preferences".

3. Select "Advanced".

4. Where it says Cookies, select either "Accept all cookies", or "Accept only cookies that get sent back to the originating server radio button".

5. Click "OK".

6. Go back to the Web and click the "Reload" button. You should receive the most recent versions of our web pages.

To accept cookies using Netscape on a Macintosh:

1. Click on "Edit" from the top bar.

2. Select "Preferences".

3. Select "Advanced".

4. Where it says Cookies, select either "Accept all cookies", or "Accept only cookies that get sent back to the originating server radio button".

5. Click "OK".

6. Go back to the Web and click the "Reload" button. You should receive the most recent versions of our web pages.

If you have any further questions, please feel free to contact us again.

Sincerely,

Danny

PayPal Tech Support

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Customer Hint:

"Once you are recognized by PayPal the confirmation page comes up and it is clear you have placed the order. You may also want to remind customers that they can change their PayPal prefs to avoid e-mail solicitations."